Return Policy

Corporate Class Event Decor Ltd.

Return Policy and Shipping information

Return Policy

Last updated: March 26, 2013

Your satisfaction is important to us at Corporate Class Event Decor. Please review our return policy carefully.

Merchandise can be returned within five business days upon receipt of shipment. Returned items must be accompanied with the original receipt. Refunds/exchanges are not permitted after the allowable return period.  Items must be returned with original packaging. The refunded amount will be applied to the original tender.

Themed event kits must be returned as a whole the linen in its original unopened packaging.  If you wish to purchase an individual item in the kit, it is only for sale as available online on our Accessories or Specialty Linens page (while quantities last).

All returned items must be in their original state, with all tickets and tags attached and determined by Corporate Class Event Decor to be unused/undamaged before they can be accepted for a refund or exchange. If an item is returned that is determined by Corporate Class to be used/damaged, a refund will not be issued or exchange made and you will bear the shipping costs to send the item back to you.

The customer will bear the cost of postage/shipping for items returned by mail unless the wrong item was sent. 

Clearance merchandise is final sale and is non-refundable. Linens are final sale and non-refundable.

Exchanges can only be made with in-stock merchandise.

If you require further information or clarification, contact us by calling Toll Free at 1-855-808-CCED (2233) or by emailing us at info@cceventdecor.com

Special order kits are non-refundable, unless damaged or broken, or the wrong item was sent.

Shipping Information

Please Note: We are currently only shipping to addresses within Canada.

Adjustments/cancellations may be made on a purchase until the day of shipping.  After that point, the usual return policy on items applies.

Shipping costs for most items are based on the item’s size, weight, shipping method and delivery address.

Corporate Class Event Decor will not be liable for any delay due to causes beyond its control without limitation, such as weather-related and other uncontrollable shipping delays.